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Hardware Support-Procurement

Matching your hardware components to your company’s needs can be a tricky proposition.Every new hardware device will need to be compatible with the devices around it.  Will the device you choose fit your company’s needs two years from now?

 

In increasingly complex IT and business environments, particularly those involving multiple and/or remote sites and mobile users, effectively managing hardware assets presents a significant challenge. System accessibility and uptime are crucial to business operations. Critical component failures can cripple productivity and cost businesses time and money in terms of related support costs and potential loss of revenue.

 

Inspired Techs provides comprehensive support and warranty services for many of our largest clients. We provide warranty services and liaise with the manufacturer to build robust service offerings for our clients. Our long-term support services work in combination with our warranty support efforts, both of which follow established industry best practices.

 

From installation to product retirement, warranty upgrades to self-maintenance, proactive care to 24×7 problem resolution, you can rely on Inspired Techs to meet all your hardware support needs. We offer a wide range of purchase options, including convenient extended warranty hardware support packages so you can obtain the precise level of expert assistance you need, whenever you need it.

 

Desktops, client/server, data center, print, mobile, and global.

Assessments

  • Hardware Warranty Assessments
  • Pre-Installation Assessments
  • Loss/Downtime Assessments

Break/Fix Services

  • Warranty Repair
  • Out Of Warranty Repair

Implementation

  • Hardware Configuration & Installation
  • Enhanced Warranty Registration
  • Hardware Rollout/Refresh
  • Asset Tagging

Operational Support

  • Install, Move, Add, Change (IMAC) Services
  • Data Center/Co-Location Support Services
  • Cable Management
  • Hardware Decommission and Disposal

Most companies simply don’t source network equipment often enough to be experts at it.  Inspired Techs has the expertise we know what works with what, what equipment provides the most value, and what options or models will fit your needs.

To get a hardware quote or for a complimentary assessment on existing hardware contact us!

  • Effective renewals of hardware provision and support agreements
  • Warranty authorizations and tracking
  • Manufacturer configuration and service certification training
  • Service optimization and lifecycle management
  • Documentation and site clean-up
  • Backfill for short term customer engagements

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