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6 signs you should outsource your IT and IT security

We always hear in the news about cyber-attacks that happen to the big corporations. So we assume that IT security something that only big corporations should worry about. Hackers wouldn’t bother with a small business that’s just trying to make it in the world, now would they? Well, despite the fact that this is what our intuition would tell us, it’s wrong. A full 70% of hacks are against small businesses.

Put in absolute terms, over 50% of small businesses will get hacked. Those are your odds – are you willing to take them? The scariest part about all of this? In 60% of hacks against a small or medium business, the end result is bankruptcy. 

Yes, a cyber-attack can be business destroying event. And yet, most small and medium businesses fail to prepare for it because they are under the false notion that “security is for big corporations”.

If you’re like most people the above stats are more than enough to convince you to get a handle on security. If you’re looking for a provider to handle all of your IT and security in an effortless manner, feel free to contact us. However, if you’re still not convinced, keep reading. What follows are 6 more signs that it is high time for your business to get a handle on security.

1) You were surprised by the above stats

If you found the above numbers shocking and had no idea things are this bad, things might be worse for you than you realise. Odds are that your security is already in a very vulnerable position and you’re much closer to getting that first attack than you realise.

If you haven’t been hacked, attacked or had a security breach yet, that just means one is coming very soon. And as you know, disasters tend to come when you least expect them and often at the worst time possible.

2) You have been attacked before

If you’ve experienced a security breach that “wasn’t too bad”, this might leave you with the impression that the “worst is behind us” as it relates to your business. 

The bad news is that hackers often do smaller attacks as a warning or just to test the waters. They will share their findings across hacker communities, and either they or someone else will come back to finish the job. What follows is the really big business-destroying attack that comes at 3 in the morning on a Friday.

3) You have no disaster recovery plan

When you work with a reputable managed IT provider like Inspired Techs, crafting a disaster recovery plan is part of the set-up process.

If you’re not familiar with the term, a DRP is a document (or strategy) that outlines the exact procedures to execute during a disaster to get a business back to normal in the shortest time possible. That means minimising disruption and getting all business processes back online as quick as possible.

While this is done to cover any and all types of business-interruption, its also key for major interruptions caused by security breaches and attacks.

4) You aren’t utilising the cloud yet

There’s a reason that all smart businesses are moving as many of their processes to the cloud as possible. Aside from all the other productivity benefits that you hear about, security is one of the major benefits.

Most cloud technologies are much safer than on-premise equivalents as it is. However, if you implement the cloud with the help of a managed IT provider, this is even better. In fact, this combination, implementing and managing the cloud with the help of an IT support provider is the safest set-up you can have in a business.

With that said, you want a managed IT provider that’s experienced with and handles both security and implementing cloud solutions. If you’re in Australia, you’re in luck because Inspired Techs meets all these criteria, so feel free to get in touch with us if you have any questions.

5) Your staff experiences productivity issues due to IT

Do you ever notice people on your staff getting frustrated or angry with their devices or the software that you use in day-to-day operations? The odds are that internally their dissatisfaction is many times higher than what they display. 

And in bottom-line terms, this means that there is a severe impact on their productivity. In simple terms, your profits are suffering because your IT isn’t as optimised as it could be.

This is where a quality managed IT provider comes in. They do more than just “fix computer stuff”. A good IT provider will help you set up and optimise your IT infrastructure in such a way that it boosts productivity, employee satisfaction and consequently increases business growth and profits.

6) None of your employees is a security expert

Some smaller businesses forego having an IT support provider because someone on staff is “IT savvy”. The idea is that this employee will also take care of any IT issues that come up in the business. This is generally not a good investment of your resources. 

Anytime this person does “the IT stuff” they are wasting precious time and aren’t engaging in their main job. Unless a person does IT for a living, they will be very inefficient at it, and even worse, make many mistakes doing it. The return on investment is much smaller than if you outsource your IT to an external managed provider.

However, when it comes to dealing with security, the disadvantages of handling it internally grow even larger. IT security is its own specialty that takes a big investment in continued education. Security threats are constantly evolving, and merely keeping up with them can be a full-time job. 

The fact is that unless your on-staff “IT person” is a security specialist, they can’t do much to protect you from business-destroying attacks.

This is why your best bet is choosing an external managed IT provider which also deals with security. When you hire a managed provider, you’re paying a fixed sum to make sure all of your IT works flawlessly. And if you pick the right provider, that includes making sure that security is taken care of as well.

How to choose a quality managed provider that handles your IT security

Before you choose your managed service provider, consider that many do not deal with security. So you will need to prod a bit and ask a couple of questions to make sure that hiring them will handle your security worries as well.

The first thing you want to do ask them about all the general questions covered in our guide on hiring an honest, reliable and trustworthy provider. But then, be sure to ask them directly if they have a security plan when they manage your IT. Have them specify what that security plan will look like for your specific business.

And of course, if you’re interested in a managed IT support provider that can do all of this, feel free to reach out. We’d love to hear from a potential new partner. And yes, we look at the businesses we work with as “partner”, not clients. This is a fundamental secret to our breakthrough success and the absolutely stellar reputation that we hold. If that sounds good, be sure to get in touch.