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Why managed IT support is better than break-fix

As a company, we pride ourselves on being one of the first companies to start popularising managed IT support in Australia. In fact, our founder Leon Black founded Inspired Techs back at the time when the “break-fix” model was the norm.  Inspired Techs was born as a way to deal with the problems imposed by the old way. Created with a core vision to bring a much better way of handling IT support for businesses in Australia. Today it’s becoming ever more clear that managed services are the way to go. And smart businesses are switching to this model in droves. We wouldn’t be surprised if the...

The benefits of having a team of IT experts on your side

If you’re here because you’re considering hiring IT experts to handle and manage your IT, congratulations. You’ve made an exceptionally smart decision by deciding to explore and research this subject.  You are already way ahead of the competition. This is because most small businesses make one big mistake when it comes to managing their office IT. They often let someone “techy” on staff handle it as a side-job. But that is a dangerous decision that often results in catastrophic, and even business ending disasters. Why you need actual IT experts to handle your business IT Most people tend...

Tips on how to make Microsoft 365 work better for your business

Whether you are considering Microsoft 365, or already have a licence, consider that Microsoft wants to help you make every part of your business easier and more efficient. Running a business can be hard work and sometimes it seems there are simply never enough hours in the day to do everything. Part of that has to do with the nature of starting a business. Part of it has to do with not utilising all the productivity-boosting tools at your disposal. This is why Microsoft has been pushing hard for the past couple of years to bring more productivity and business tools within the grasp of...

6 signs you should outsource your IT and IT security

We always hear in the news about cyber-attacks that happen to the big corporations. So we assume that IT security something that only big corporations should worry about. Hackers wouldn’t bother with a small business that’s just trying to make it in the world, now would they? Well, despite the fact that this is what our intuition would tell us, it's wrong. A full 70% of hacks are against small businesses. Put in absolute terms, over 50% of small businesses will get hacked. Those are your odds - are you willing to take them? The scariest part about all of this? In 60% of hacks against a...

The 7 Qualities of a Great Managed Service Provider

quality managed service provider

There is a good reason that so many businesses are moving to outsource most aspects of their IT as soon as possible. On the other hand, rushing to do it as quickly as possible, however, can be a bad idea. You want to first take the time and make sure you pick a great managed service provider. Making the right choice can be quite straightforward. All you have to do is look for a couple of essential qualities and judge each candidate accordingly. If a vendor lacks even a single one of these traits, merely move onto to the next candidate until you find one that ticks all of these boxes....

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And they love us too!

“Such fast awesome service from Jack! Thank you.”

Raquel Corea
Raine & Horne

"Jack responded rapidly and knew straight away what the issue was and advised me in a way that didn't make me feel like an idiot!! Thanks Jack"

Kaye Kelly
Gun Web Systems

"Quick response, resolved within minutes."

Johan Otto
Suba Engineering

"The response from Inspired Techs was prompt and I felt like we were given the attention required for what is a serious issue in a retail environment. Thank you!"

Jeffrey
Totally Work Wear

"Thank you Anthony. Issues arise without notice & you helped me greatly. Very much appreciated."

Kellie McNamara
Coastwide Child & Family Services

"It was done exactly the way I wanted it. No confusion. Charged reasonably."

Shruti Prabhu
Kaveesha Shree Prabhu Pty Ltd

"I logged the call just after 9am and it was resolved by 10:05! Really happy, thank you!"

Julie Davies
Henry Kendall Group